We're not in business to be a "business." At Hearing Solutions, our primary
goal is to help you find a solution so you have better hearing health.
Our patients are not just patients; they're part of our family.
As part of our family, our friendly and welcoming staff will do everything they can to give
you the personal and caring service you deserve.
Our patients have some nice things to say and we want to share their stories with
you.
A Daughter's Encouragement
A Mother Is Thankful After Some Encouragement From Her Daughter
“Mom, would you please go get your hearing checked!” That question from my daughter is what got me to visit Ellis-Scott & Associates.
WOW! I can’t believe how much I’ve been missing before getting my hearing aids. If I had known how easy it was to adapt to them, I would have done it a long time ago. Both my family and I are really pleased with the results.
- Lissa Knue (VOZ 13’s)
It's a Family Affair
Sisters Share Loss, Treatment
Kathy, the oldest at 64, started gradually losing her hearing during college. Her loss accelerated with each of her four pregnancies, finally forcing her to seek help in her late 20s. Her younger sister Pat, 62, from Chicago, needed hearing aids when she was just seven years old. Kathy recalls Pat wearing the old box-style hearing aid as a barrette in her hair when she was a young girl. And Judy, 54, of Detroit, has only started experiencing her hearing loss later in life.
Three different women, three different cities, three different states… yet they all share one more thing in common. They all go to Hearing Solutions by Ellis-Scott & Associates. Kathy discovered Ellis-Scott more than 30 years ago, and won’t go anywhere else. She’s so emphatic about it, in fact, that she’s convinced her sisters from Chicago and Detroit to come to Milford for treatment.
“It’s mind-boggling to me,” says Kathy, “that in those big cities, they can’t find anybody competent to treat them. The people at Ellis-Scott are like family to me, and I trust what they say. And Lowell (Scott) is the most patient man! He really listens to me and never gives up,” she added.
That patience and persistence was especially important to younger sister Judy. Severe allergies have left her sensitive to many substances, and every hearing aid she tried caused discomfort. “Lowell kept at it,” Kathy recalled. “He said there’s one substance that nobody is allergic to, and that’s gold. So he gold-plated Judy’s hearing aids, and it worked! That’s why Judy comes all the way from Detroit to see Lowell.”
As for Kathy, she couldn’t be happier with her Imagine Premier C-I-C hearing aids. “I can’t say enough good things about Lowell Scott, his mother Joyce, and all of the staff. It really is like family.” And the rest of Kathy’s family agrees.
- Glaser Sisters
Passion for Product AND Service
A Man Shares His Thoughts On Ellis-Scott's Customer Service
Service is key for me at Ellis-Scott. They accommodate me in every way. The follow-up is superb, and the professionalism is unquestionable. I have been in sales all of my life, and I know how very important follow-up service is to the client.
The quality of this company matches the hearing instruments they provide. Great feelings come out of my association with them and the product they sell. I highly recommend Ellis-Scott & Associates, if you want satisfaction, service, and quality hearing.
- Charlie Sprague - Florence
A Soldier’s Story
A Grandmother Hears Just How Much Her Grandson Loves Her
79-year-old Bernice Bergett of Florence had grown accustomed to the fact that she could not hear. After so many years of declining hearing, it had simply become a way of life for her and her family. It was just accepted that “grandma can’t hear.”
But it wasn’t accepted by everyone in her family. Bernice’s 27-year-old grandson, Army Specialist Richard Lear, had other ideas.
“I just wanted to take care of her,” Lear said. “She’d been let down
enough times, and it was time to do something about it.”
So while Lear was stationed in Iraq, clearing routes with the engineers,
he got an idea. Lear started saving his money with the goal of buying hearing aids for his beloved grandmother when he returned home.
“She’s my only grandparent, and we spent a lot of time together when
I was growing up,” Lear said. “She would watch me while my mom worked. And for as long as I can remember, she’s always been hard of hearing.”
When Lear returned to the States, he took his grandmother to Ellis-Scott and Associates, where she was fitted with the Imagine Classic ITC hearing instrument. The results were immediate, and nothing short of amazing.
“When they first put them on her, I said ‘I love you Grandma’ in my
normal voice, and she turned and smiled real big and said ‘I love you, too’. To hear her speak right to me, and being able to understand me, was such
an amazing feeling. That alone was worth the cost,” said Lear.
Lear’s grateful for an aunt who chipped in to help defray the cost, but still wishes he could have done it much sooner. “She should have had them a long time ago,” he said. “She deserves this. She’s a great woman, and she’s lived a good life.” As for Bernice, she’ll never get tired of hearing, “I love you, Grandma.”
Thank you, Richard Lear, for your service to our country,
and for the love you have expressed for your Grandmother.
A Sound Solution, No Matter What
Airport Worker Seeks A Solution After Job-Related Hearing Loss
"I worked for an airport for several years, not realizing how much the high level
of noise had damaged my hearing, until my family and friends brought it to my attention.
I kept saying, what?, or saying I’m sorry, can you repeat that?... it was especially
difficult to hear my wife and daughters. Sometimes they would get a bit irritated
because I wouldn’t catch certain things they would say. So finally they got tired
of it and made me do something about it. That was when I went to see Ellis-Scott
& Associates, and they confirmed that I had a high-frequency hearing loss, and we
took it from there. I was fit with the best hearing instruments from Nu-Ear."
- Dean Butter
Rhapsody™ Revitalization
Woman Shares How Ellis-Scott Hearing Aids Helps In All Facets Of Life
"I’m hearing the grandchildren talk and what my daughters are talking about. It
has opened my whole life again. The Rhapsody™ Hearing Aids brought in the conversation.
I could talk to people and find out what was going on. You’re in a group and you
can hear what they are saying. It made a big difference. I will go to the movies
and I can hear what is going on; I can hear what they are saying. The hearing aids
have helped so much in this way."
- Wanda Lewis
Clarity Makes All the Difference
Woman Tells Of How Ellis-Scott Is A Hearing Solution She Can't Live Without
"I’ve worn hearing aids, but didn’t feel I was getting the most from them. My new
hearing aids from Ellis-Scott & Associates are amazing! I wear the VOZ 17’s. The
digital clarity is unbelievable! I no longer echo when I speak or feel I have to
remove them when I eat, due to the noise. I would leave home in the morning and
sometimes forget my hearing aids, and just go thru my day without them. Now if I
forget, I turn around and go back to get them, because I can’t live without them."
- Sherri Buckingham